Course Overview: Develop the confidence to express yourself and manage conflicts effectively. This course provides you with the tools to communicate assertively and handle difficult situations.
Course Outline:
Understanding Assertiveness: Learn the difference between assertiveness and aggression.
Assertive Communication Skills: Master techniques for clear, respectful communication.
Handling Conflict: Discover strategies for resolving conflicts constructively.
Practising Assertiveness: Engage in role-playing exercises to apply what you’ve learned in real-life scenarios.
Why It’s Essential Now: Assertiveness is crucial for self-expression and effective conflict management.
Who It’s For: Ideal for those seeking to enhance their communication skills and manage conflicts confidently.
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